Many elderly individuals in the UK are paying too much for broadband, unaware that they could reduce their bills significantly through special broadband social tariffs.
Independent Age, a charity supporting older people, is calling on internet providers to better promote social tariffs, which can lower broadband costs to as little as £12.50 per month. With millions of pensioners struggling financially, these cheaper broadband options could provide much-needed relief.
What Are Broadband Social Tariffs?
- Broadband social tariffs are discounted internet packages for people on low incomes.
- These special plans are available from over 30 providers in Great Britain.
- Many eligible people don’t know they exist, with only 5.1% of those eligible currently using them.
Who Qualifies for Cheaper Broadband?
You may be eligible if you receive any of the following benefits:
- Universal Credit
- Pension Credit
- Personal Independence Payment (PIP)
- Disability Living Allowance (DLA)
- Income Support
To check eligibility, contact your broadband provider directly.
Why Social Tariffs Are Important for Pensioners
A recent Independent Age survey found that:
- 48% of low-income pensioners have struggled to pay their broadband bill in the last six months.
- Many older people risk losing social connections due to rising broadband costs.
- A lack of internet access prevents seniors from checking financial benefits, finding deals, and accessing services.
The Digital Divide: A Growing Concern
With the cost-of-living crisis, many elderly individuals are forced to cut back on essentials. Fran McSweeney, Head of National Services at Independent Age, warns:
“Social tariffs can be a lifeline for older people struggling financially. The internet keeps them connected to loved ones and helps them access financial support. But broadband must be affordable.”
How to Apply for a Broadband Social Tariff
- Check eligibility – If you receive a means-tested benefit, you may qualify.
- Visit the Ofcom website – Find a full list of social tariffs from different providers.
- Contact your broadband provider – Ask them about available social tariffs and how to switch.
- Apply for a welfare benefits check – You might be entitled to more financial help. Call Independent Age at 0800 319 6789 for free advice.
With 4 million people missing out, broadband social tariffs remain one of the most underused benefits in the UK. If you or someone you know is struggling to afford broadband, checking eligibility for cheaper tariffs could make a huge difference.
To find out more, visit the Ofcom website or call Independent Age for free support. A simple phone call could save you money!
FAQ’s
1. What are broadband social tariffs?
Social tariffs are low-cost broadband plans designed for people on low incomes, helping them stay connected for as little as £12.50 per month.
2. Who is eligible for a broadband social tariff?
You may qualify if you receive benefits like Universal Credit, Pension Credit, PIP, DLA, or Income Support.
3. How can I apply for a broadband social tariff?
- Check the Ofcom website for a list of available tariffs.
- Call your broadband provider and ask about their social tariff options.
- Apply online or by phone through your provider.
4. Why is Independent Age calling for better promotion of social tariffs?
Currently, only 5.1% of eligible people use social tariffs, meaning millions are overpaying for broadband. Better awareness could help more people save money.
